Vuykont Infotech Limited are a Nominet-registered Channel Partner authorised to allocate the .uk ccTLD and other .uk Domains for the United Kingdom.

Compliance information

Details of Registrar:

Vuykont Infotech Limited
4 Rowley Way
Northampton NN2 8XD
United Kingdom
Email: Domains@Vuykontinfotech.com
Call: +44-79619-98822

• We are committed to respond to any query within 5 (Five) business days;
• The preferred means of communications are by Email to the address above (including emails to report absue);
• Please note that presently we have no Resellers, nor are we affiliated/connected with any other Nominet Member or Registrar;
• If you have a Domain registered through us, we will send an email to the ‘Registrant’ around its expiry at 30 days prior expiry as a Reminder to Renew, and this will be followed-up with further reminders at 15 days prior expiry and 7 days prior expiry; if your Domain is not renewed, we will enail you with a ‘FINAL’ reminder 24 hours prior expiry and will also attempt to contact you on the mobile/phone registered with us;
• For your information, Nominet’s Terms and Conditions are published at the following URL which we encourage you to visit: https://www.nominet.uk/domain-registration-tandc
• We are fully compliant with Nominet’s Terms and Conditions and do not impose any further (or our own) Terms and Conditions;
• Escalation: If you are not happy with the initial outcome of your complaint, than please feel free to escalate your issue to Nominet (the .uk registry) here: https://www.nominet.uk/complaints/

Note

You must accept Nominet’s Terms and Conditions as published (at https://www.nominet.uk/domain-registration-tandc), prior we could accept your application to register a Domain Name; this can be accomplished by emailing us your acceptance or by ticking the appropriate section when placing your order online (this is still under construction).

Key Terms

Fees for Domain Names	See Prices published separately<
Expiring Domain Names	Please see information above for Reminders
Expired Domain Names	Nominet Policy applies
Domain Name Renewal	Your Invoice for Renewal will be attached to each Reminder sent you and you may pay this by using PayPal, Credit/Debit Card, Bank Transfer, or any other mutually agreed means (we do not accept cash).
Termination or Transfer-out of Domain Name(s)	We do not levy any charge should you choose to terminate your contract with us, or prefer to transfer your Domain to any other Registrar, provided your Account with us is ‘current’ and there are no unpaid bills/charges/invoices.

Detailed information:

All Domains are renewed on an annual basis, we will send out reminder emails 30 days, 14 days, 7 days and 1 day before expiry. We will send the emails to the email address on the account, it is the Registrant’s responsibility to make sure their contact details are up to date. Vuykont take no responsibility if your Domain renewal fails due to your contact details being incorrect. If you do not wish to renew a domain please make sure you contact us a minimum of 14 days before your domain expires by emailing us at Domains@Vuykontinfotech.com. All domains will be billed 30 days in advance.

If you do not renew your Domain before its expiry date it will have all services we provide suspended and you will have up to 30 days (protected period) after to renew the domain name at the original renewal fee. Please log into the client portal area to view renewal fees. After 30 days your domain will be suspended and will go into a 60 day grace period which you can still renew your domain name but with an additional redemption fee of £50 + VAT. This must be requested by email before the 80th day after your domain has expired, after 90 days your domain will be cancelled and deleted from the register and made available for resale through a third party registrar. Vuykont will not guarantee the renewal of a Domain name.

If you no longer wish to carry on with your contract with Vuykont, please email us no less than 30 days before your services are due to be renewed. Your account will only be deemed as terminated once all outstanding balances have been paid in full. Domains will only be considered for transfer once all balances have been settled, Vuykont will not charge you for transferring a Domain(s) away to another Registrar’s tag. The customer acknowledges that, termination of the agreement for any reason will result in Vuykont ceasing to provide the applicable services, with the consequences that flow from such cessation, including (but not limited to), deletion of data .e.g. hosting account(s) and mail boxes.